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Automotive Customer Service Representative

Company: Treasure Valley Subaru
Location: Nampa
Posted on: May 15, 2022

Job Description:

Job DescriptionResponsible for lead contact and sales appointment setting and confirmation. Telephone calling, computer input and clerical support to the sales process are primary responsibilities.RESPONSIBILITIES

  • Monitors and contacts sales leads generated by the Dealership Customer Relations Management System (CRM/DealerSocket)
  • Determines customer vehicle needs by listening and asking questions
  • Operates telephone equipment and other telecommunications technologies
  • Follows pre-determined scripts when contacting sales leads via telephone
  • Sets customer appointments for Internet Department Sales Consultants
  • Tracks and inputs customer information into Dealership CRM
  • Contributes to team effort by accomplishing related results as needed
  • Performs other duties as assignedQUALIFICATIONS
    • High school diploma or equivalent
    • Previous experience in a similar role a plus

Keywords: Treasure Valley Subaru, Nampa , Automotive Customer Service Representative, Sales , Nampa, Idaho

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