NampaRecruiter Since 2001
the smart solution for Nampa jobs

Seasonal Partner Services Represenative (Remote)

Company: Mommy Jobs Online
Location: Nampa
Posted on: June 9, 2019

Job Description:

Our team is passionate about helping people go skiing and snowboarding more often! The Role: We established high-performance Partner Services Team enhances our partners' experience with world-class enterprise support and account management. We are looking for highly motivated and talented candidates to fill our Seasonal Partner Services Representative role in order to better support our Partner Services Team during our high-season. If you have experience with eCommerce platform solutions and experience in supporting Customer Success or Account Management teams, this may be a fit for you. This position is an outstanding opportunity for a smart, energetic, and detail-oriented person. Apply if you genuinely love helping people and solving their problems. If youre passionate about the success of partner relationships with our ski industry partners, we want to hear from you. Core Responsibilities Act as primary support for the Partner Services Team during the 2017/18 Winter Season, approximately Sept-April. Season duration is dependent on winter weather conditions and volume of workload, and is subject to change. Work closely with the Partner Services (PS) and Sales Teams to successfully complete partner related requests. Manage phone and ticket queues, including weekend and Holiday coverage (November - April) Data Maintenance: Auditing systems and updating data through custom software interface. Ticket barcode reconciliation and allocation. Reloading ticket inventory upon request or as needed. Loading new and updated data to our inventory database with assistance from senior team members. Process resort closures by modifying inventory and updating internal departments. Modification of ticket product details that affect our website offerings. Running and emailing reports on behalf of the Partner Services Team or for partner contacts. Completing Quality Assurance (QA) on all inventory data points uploaded to our website. Process payments, refunds, and credits when necessary. Be the voice if the company to resort partner contacts. Ad Hoc projects. Requirements 2+ years of experience providing customer support, hospitality experience, or account management support. (For an internet e-commerce, SaaS, or travel site is preferred.) Working knowledge of the ski or travel industry. Extensive experience building effective client relationships through positive communication, honesty and trust. Outstanding written and verbal communication skills. You will need to explain complex ideas to partners, so writing and speaking with clarity and precision is a must. Great troubleshooting and analytical skills, constantly making improvements to our process. Compassionate and level-headed. You must be able to confidently and calmly serve high value partners in all types of situations, resulting in positive outcomes. A great teammate. We are a highly organized and efficient team. You should be extremely well-organized and comfortable collaborating with your team to solve diverse customer inquiries and issues. Able to roll with change and solve problems. We need your continuous input on how to make our company better. Fun! Our team can get a little weird at times. We embrace fun and seek balance with work and life. Schedule Expectations Training (first 1-2 weeks): Training will occur during normal business hours, generally 9am-6pm PST. During Season (roughly September - April): Saturdays through Wednesdays (Thursdays and Fridays off) - 6am - 3pm PST Availability to work winter holidays to ensure proper partner coverage. November - Thanksgiving, Black Friday, Cyber Monday December - Christmas Eve, Christmas Day, New Years Eve January - New Years Day, MLK Day February - Presidents Day Schedules may change based on business needs. Bonus Points Bachelors degree. 1-2 years experience supporting Customer Success and Account Managers for an internet eCommerce site. Familiarity with Salesforce, Zendesk, and other Software-as-a-Service is a plus. Familiarity with GoodData and Google Analytics is beneficial. Knowledge of Photoshop, Excel, and HTML/CSS are nice to have. Ability to speak, read, and write in Spanish or French at a conversational level is a plus. What's in it for you? Competitive hourly pay (starting at $17/hr) Work remotely Nice deals on lift tickets! Fun, outdoor activity focused culture To Apply To Become A CSR Agent: Please visit mommyjobsonline.com and click on Join Now and select the customer service job bank registry to become a member. Please reference agent id code MJOLDeborah on your resume submission. Office: 14054186160

Keywords: Mommy Jobs Online, Nampa , Seasonal Partner Services Represenative (Remote), Other , Nampa, Idaho

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Maintenance Personnel (Part Time or Full Time)
Description: Description: You will assist management in achieving and maintaining
Company: McDonald's
Location: Boise
Posted on: 06/21/2019

Instructor - Boise
Description: DESCRIPTIONThe Instructor is responsible for providing instruction in multiple programming languages to a team of students. The Instructor will monitor student success and provide 1:1 guidance as needed.RESPONSIBILITIES (more...)
Company: Coding Dojo
Location: Boise
Posted on: 06/21/2019

25Q Multi-Channel Transmission Systems Operator-Maintainer
Description: 25Q Multi-Channel Transmission Systems Operator-Maintainer br br Job ID: 1069681 br br Job Views: 240 br br Location: BOISE, Idaho, United States br br ZIP Code: 83705 br br Job Category: (more...)
Company: Army National Guard
Location: Boise
Posted on: 06/21/2019


Physician - An Idaho Facility Is Looking for a Temporary Gastroenterologist
Description: A new locum tenens gastroenterology opportunity is now available in Idaho. The facility needs a provider to work full-time, with a minimum of two weeks per month. The locum
Company: Weatherby Healthcare
Location: Boise
Posted on: 06/21/2019

Project Architect
Description: CTA was founded 80 years ago on the promise of an integrated and collaborative
Company: Automatic Data Processing, Inc.Orporated
Location: Boise
Posted on: 06/21/2019

Safety and Security Coordinator
Description: Safety andSecurity OfficerSt. AnthonyThe Idaho Dept. ofJuvenile Corrections isseeking a full timeSafety andSecurity Officer.Must be willing
Company: Idaho Department of Juvenile Corrections
Location: Boise
Posted on: 06/21/2019

Permanent ObGyn Physician in Idaho (Boise,ID)
Description: ObGyn physician employment in Idaho : The Practice: Quality Focused Verifiable growth - 65 Births a month 4.5 - Day Work Week Mission
Company: Delta Physician Placement
Location: Boise
Posted on: 06/21/2019

Shift Leader In , Careers At Towne Plaza
Description: Shift LeaderJob Locations US-ID-BoiseRequisition ID 2019-6173Category Restaurant Team Member / HourlyOverviewGoing to work never tasted so good Our mission is to put burgers back into peoplersquo s lives. (more...)
Company: Smashburger Master Llc
Location: Boise
Posted on: 06/21/2019

Catering Coordinator
Description: Catering CoordinatorA fresh approach to work.Catering CoordinatorWhen you join Panera LLC, as a Catering Coordinator, you join in our belief that food should not only taste good, but also be good for (more...)
Company: Panera Bread Co
Location: Boise
Posted on: 06/21/2019

Store Executive Chef
Description: Location: ID, Boise - Boise br br Job Description br Responsible for all aspects of the store's prepared food presentation, from development to execution and merchandising. Assists and guides Team (more...)
Company: Whole Foods Market
Location: Boise
Posted on: 06/21/2019

Log In or Create An Account

Get the latest Idaho jobs by following @recnetID on Twitter!

Nampa RSS job feeds