Specialist Solutions Group
Company: United Site Services
Location: Meridian
Posted on: May 2, 2024
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Job Description:
About USS
ABOUT USS
You may not notice us, but we are always there. The USS team takes
pride in providing essential services like portable restrooms and
sinks, temporary fence, roll off dumpsters at construction sites,
industrial facilities and live events in communities all across the
nation. The USS frontline operations teams make it happen for our
customers everyday, rain or shine. From maintaining our equipment
and delivering it to customer sites with ongoing, industry leading
service, no two days are ever the same. When you join Operations at
USS, you join a team with high standards that takes care of each
other like family. We are committed to your personal development
and are here to help you reach your career and life goals. If
you're ready to take on a fast-paced environment and work with the
largest player in the portable sanitation space, then apply today
to Go Places with USS!
Primary Purpose
PRIMARY PURPOSE
The Solutions Group Specialist is responsible for managing the
quote to cash process for Solutions Group clients, ensuring
customer satisfaction and the elimination of credits. The
specialist delivers seamless order-to-cash experience, ensuring
customer's requests from sales, service and billing are handled
with speed, efficiency, clarity, and quality.
Essential Functions
ESSENTIAL FUNCTIONS
--- Responsible for the end-to-end account management of assigned
Solutions group book-of- business
--- Collaborates effectively with Customer Onboarding team to
ensure orders are accurately assigned to the appropriate customer
accounts
--- Owns the complete order lifecycle through effective management
of quote to order conversions, order amendments, quoting, invoice
validation and collection assistance
--- Acts as liaison between internal and external customers to
ensure customers' needs are met and an excellent service is
delivered
--- Oversees management of purchase orders, purchase order funds,
general pricing and contracts.
--- Reviews invoices for accuracy around pricing, products and
service frequencies prior to releasing to customer
--- Monitors outstanding bills to ensure on timely payments
received
--- Serves as a subject matter expert for USS products and
services
--- Performs other duties as assigned
SUPERVISORY RESPONSIBILITIES
This position has no supervisory responsibilities.
Qualifications
QUALIFICATIONS
EDUCATION
Min/Preferred Education Level Description
Minimum 2 Year / Associate Degree or equivalent combination of
education and experience
in Business Administration, Finance, Accounting
EXPERIENCE
Minimum Years of Experience Maximum Years of Experience
Comments
3 Experience in customer services, order management,
billing and collections or sales operations preferred
ADDITIONAL KNOWLEDGE, SKILLS, AND ABILITIES
--- Excellent written and verbal communication skills
--- Analytical and process oriented
--- Solid understanding of basic bookkeeping and accounting payable
principles
--- Excellent client facing service experience and problem
resolution skills required.
--- Experience in Salesforce preferred
--- Ability and desire to learn corporate specific applications,
technology, and terminology
--- Excellent organizational and time management skills
--- Ability to independently manage and prioritize workload
--- Highly detail and quality oriented with a focus on thoroughness
and accuracy
--- Demonstrates a strong sense of ownership and accountability
--- Proficient in data entry and MS Office Suite
Physical Requirements
PHYSICAL REQUIREMENTS
Demand Frequency
Sit while answering phones or reply to emails Constant
Use hands and fingers to handle, control or feel objects tools or
controls Frequent
Repeat the same movements when entering data Frequent
See details of objects that are less than a few feet away
Constant
Speak clearly so listeners can understand Frequent
Understand the speech of another person Frequent
Focus on one source of sound and ignore others Frequent
Hear sounds and recognize the difference between them Frequent
See differences between colors, shades and brightness Frequent
Benefits Summary
All full-time employees working an average of 30 hours or more per
week are eligible for the below benefits. Part-time employees may
be eligible for similar benefits.
Salary Range
- / hour
EEO Statement
EEO STATEMENT
United Site Services is an equal opportunity employer. In
accordance with applicable law, we prohibit discrimination against
any applicant or employee based on any legally-recognized basis,
including, but not limited to: race, color, religion, sex
(including pregnancy, lactation, childbirth or related medical
conditions), sexual orientation , gender identity or expression ,
age, national origin or ancestry, citizenship status, physical or
mental disability, genetic information (including testing and
characteristics), veteran status, uniformed servicemember status or
any other status protected by federal, state or local law. Our
commitment to equal opportunity employment applies to all persons
involved in our operations and prohibits unlawful discrimination by
any employee, including supervisors and co-workers.
Keywords: United Site Services, Nampa , Specialist Solutions Group, Other , Meridian, Idaho
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