Full-Time Stockroom Operations Lead
Company: Idaho State Job Bank
Location: Nampa
Posted on: May 28, 2023
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Job Description:
Full-Time Stockroom Operations Lead at Kohl's in Nampa, Idaho,
United States Job Description Increases customer loyalty, enhances
the in-store experience and creates a positive shopping environment
for Kohl's customers. Uses the latest technology to guide the
operations team to be flexible, fast and accurate. At Kohl's our
strategy is to become the most trusted retailer of choice for the
active and casual lifestyle. Be part of a team culture that values
diversity and inclusion, works hard to help each other succeed, and
celebrates each other's wins to deliver a best-in-class experience
for our customers. About the RoleIn this role, you will provide
direction and supervise associates to support a sales driving
culture while focusing on creating a consistent customer
experience. You will engage and connect with our customers by
providing excellent customer service through our hospitality
mentality approach. You will offer information to the customer on
current merchandise assortment, store promotions and events, and
execute operational processes effectively and efficiently. Your
goal is to connect with the customers to solve their shopping needs
making everyone feel respected, appreciated and rewarded. Key
Accountabilities + Support Sales, Hospitality, Operations, People
and Conversion through our Shop C3 Program. + Drive sales + Drive
sales by providing an inspiring environment that motivates
customers to add to their basket + Trip assurance through a
replenished sales floor + Driving traffic conversion (scorecard) +
Deliver a consistent sales floor experience + Build customer
connections with a greeting and execute an authentic hospitality
experience + Support sales floor, fitting room, point of sale, and
operational processes, as required + Omni, Freight flow process
oversight + Ensure all customers feel respected, appreciated and
rewarded. + Build trust to solve the customer shopping needs +
Leverage omni channel offerings to deliver a frictionless customer
experience + Accurately deliver on our operational processes,
BOPUS, BOSS, MLS, SFS + Build rapport and make a genuine connection
with the customer + Acknowledge and assist customers through our
company programs + Complete transactions accurately and efficiently
while engaging customers + Be a savings consultant to help
customers save with a Kohl's Card + Converts, opens and activates
Kohl's Card applications + Add- OPR Metrics + Courteous and
responsive to requests and questions + Onboard, train and develop
associates Essential FunctionsThe requirements listed b To view
full details and how to apply, please login or create a Job Seeker
account
Keywords: Idaho State Job Bank, Nampa , Full-Time Stockroom Operations Lead, Other , Nampa, Idaho
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