Full-Time Stockroom Operations Lead

Company: Idaho State Job Bank
Location: Nampa
Posted on: May 28, 2023

Job Description:

Full-Time Stockroom Operations Lead at Kohl's in Nampa, Idaho, United States Job Description Increases customer loyalty, enhances the in-store experience and creates a positive shopping environment for Kohl's customers. Uses the latest technology to guide the operations team to be flexible, fast and accurate. At Kohl's our strategy is to become the most trusted retailer of choice for the active and casual lifestyle. Be part of a team culture that values diversity and inclusion, works hard to help each other succeed, and celebrates each other's wins to deliver a best-in-class experience for our customers. About the RoleIn this role, you will provide direction and supervise associates to support a sales driving culture while focusing on creating a consistent customer experience. You will engage and connect with our customers by providing excellent customer service through our hospitality mentality approach. You will offer information to the customer on current merchandise assortment, store promotions and events, and execute operational processes effectively and efficiently. Your goal is to connect with the customers to solve their shopping needs making everyone feel respected, appreciated and rewarded. Key Accountabilities + Support Sales, Hospitality, Operations, People and Conversion through our Shop C3 Program. + Drive sales + Drive sales by providing an inspiring environment that motivates customers to add to their basket + Trip assurance through a replenished sales floor + Driving traffic conversion (scorecard) + Deliver a consistent sales floor experience + Build customer connections with a greeting and execute an authentic hospitality experience + Support sales floor, fitting room, point of sale, and operational processes, as required + Omni, Freight flow process oversight + Ensure all customers feel respected, appreciated and rewarded. + Build trust to solve the customer shopping needs + Leverage omni channel offerings to deliver a frictionless customer experience + Accurately deliver on our operational processes, BOPUS, BOSS, MLS, SFS + Build rapport and make a genuine connection with the customer + Acknowledge and assist customers through our company programs + Complete transactions accurately and efficiently while engaging customers + Be a savings consultant to help customers save with a Kohl's Card + Converts, opens and activates Kohl's Card applications + Add- OPR Metrics + Courteous and responsive to requests and questions + Onboard, train and develop associates Essential FunctionsThe requirements listed b To view full details and how to apply, please login or create a Job Seeker account

Keywords: Idaho State Job Bank, Nampa , Full-Time Stockroom Operations Lead, Other , Nampa, Idaho