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Patient Access Specialist 2

Company: St. Luke's Health System
Location: Nampa
Posted on: August 3, 2022

Job Description:

Overview St. Luke's Health System in Nampa is seeking a Patient Access Specialist 2 to join our Patient Access Registration team. Position Summary The Patient Access Specialist 2 is responsible for responding to patient, provider, and department/service area needs with a high emphasis on customer service and accuracy. This includes, but is not limited to, registration, scheduling, referral coordination, benefit verification, preauthorization and general inquiries from patients, providers and the general public. Responsibilities + Supports an exceptional experience through all customer interactions, ensuring professional, timely and accurate communication - both verbally and in writing. + Supports a perspective payment program by communicating organization policies, financial options, explaining insurance coverage/non-coverage. + Utilize a variety of technology, tools, and resources to support departmental workflows. + Performs one of the following workflows with attention to detail, accuracy and efficiency: + - Call front lining + - Patient Registration + - Scheduling + - Referral Coordination + - Order Transcription + - Pre-Authorization + - Benefit Verification + - Patient Obligation Estimates + Performs other duties as assigned. Qualifications + Education: High School Diploma or equivalent. + Experience: 1 year relevant experience. + Licenses/Certifications: None Why St. Luke's A strong, talented staff is at the heart of St. Luke's Health System. We are the state's largest employer with more than 15,000 employees and a medical staff of more than 1,800 physicians and advanced practice providers. We're proud of our people who deliver skilled, compassionate care every day, and are looking to add dedicated individuals who will continue this same tradition of excellence. _ St. Luke's is an equal opportunity employer and does not discriminate against any person on the basis of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status or condition protected by law._ Category _Admin/Clerical/Customer Support_ Department _8601-PATIENT ACCESS REGISTRATION_ Position Type _Full-Time_ Work Schedule _DAY_ Location Name _9850 W St. Lukes, Nampa, ID_ Requisition ID _2021-41096_

Keywords: St. Luke's Health System, Nampa , Patient Access Specialist 2, Other , Nampa, Idaho

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