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Service Technician

Company: Atlas Copco Drilling Solutions
Location: Nampa
Posted on: June 10, 2021

Job Description:

An exciting opportunity at CH Spencer LLC - Atlas Copco North America.

CH SPENCER LLC

SERVICE TECHNICIAN

Is your day successful if you can keep the machines running and if customers are satisfied with your work? As a service technician, do you enjoy having a team of colleagues that looks after your daily planning, makes sure the right spare parts you need are delivered on time and supports you remotely when you are facing more complex technical issues?

We are looking for someone who loves to work autonomously in a diversity of companies. Do you enjoy travelling to different customers in your dedicated region? You can start your day from home and drive to the customer with a company vehicle fully equipped with safe and rock-solid tools.

Do you get energy when you can learn new things? Our customers have a range of different types of compressors with a variety of technologies allowing you to grow in techniques and specializations based on your interests and experience. We are proud of our dedicated training academies, supported by experts who are also reflecting on what service will look like in the future.

At CH Spencer, you will provide service support to existing customer base, by carefully inspecting the machinery and making proactive service recommendations. Analyze malfunctioning machinery and troubleshoot in a methodical efficient manner. Carefully following all service work assigned to meet the customer expectations. Service Technician shall be the face of CH Spencer LLC to the customer and must represent the Company professionally.

If the description above motivates you, then we would like to get to know you better and to see if you click, not only with our position as service technician, but also with our own company values.

PRINCIPAL RESPONSIBILITIES

  • Promptly respond to the directions given by either the Service Coordinator or Service Manager in an effective and professional manner. Assuring that all services assigned are performed and verified
  • Always call your customers prior to travelling to the site to advise them of your arrival time, assuring any customer specific requirements are understood and followed
  • Always discuss with the customer the work you have been assigned, and will be prepared to perform during your visit prior to beginning any work on site
  • Promote the Service products to all customers, by proactively reviewing the installation and application with each customer visited
  • Work in a Safe manner by following rigorously the Safety Guidelines assigned per the Atlas Copco Way
  • Always clean the workspace appropriately removing any trash, oil or parts unless specifically asked by the customer to do differently
  • When leaving a service job, always make certain that the customer has had the opportunity to review the work and sign your work tickets, assuring that all work has been completed and the machinery is cleaner than when you arrived
  • Ensure that the proper paperwork is provided to the Service Coordinator to allow for prompt and correct invoicing
  • Take whatever action is appropriate and required to get the job done and to establish and maintain communications with all people/employees considered necessary to get the job done
  • Perform other duties as assigned

EXPERIENCE

  • Previous Mechanical Experience working with Compressed Air, Vacuum or Pump Equipment

Knowledge of Atlas Copco service procedures is a plus

  • Experience Troubleshooting and determining root cause of failures is a plus
  • Previous Electrical or refrigeration repair work is of benefit

EDUCATION

  • High School Diploma or Equivalent

SKILLS

  • Effective verbal and written communication skills
  • Above average computer skills
  • Ability to analyze, assess, and implement programs and processes
  • Strong and positive personality
  • Strong spatial and mechanical ability

Are we a good fit?

Atlas Copco is a Swedish company, the Swedish human culture continues to flow through the veins of our 38,000 employees in more than 90 countries. It has a strong family vibe with a warm respect for each individual and we strive for strong diversity. We also invest heavily in our customers, in the environment, ... but first and foremost in our own people. In this way, we provide a stimulating environment in which you can further develop your competencies on a daily basis. In addition, our family-friendly working atmosphere gives you space in your agenda planning, so that your work and private life can be combined as easily as possible.

EMPLOYEE BENEFITS

Atlas Copco offers many benefits and resources to assist employees. Our programs encourage overall health and well-being because we are committed to: "It's your health. Live it well".

Medical and 401(k) plans are offered to qualifying candidates.

GROWING IN THE RIGHT WAY Our operations are guided by our strategy to achieve sustainable, profitable growth. This means innovating with a long-term perspective and minimizing our environmental impact. It means making sure our employees stay safe and healthy and that we stay lean and efficient. It means growing in a way that is ethical, showing respect in all our interactions and with zero tolerance for corruption.

Would you like to get to know us? Contact us today. Hopefully we can meet each other soon!

C.H. Spencer LLC is an equal opportunity employer and complies with all applicable federal, state and local fair employment practices laws. C.H. Spencer LLC strictly prohibits and does not tolerate discrimination against employees, applicants or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, gender (including gender nonconformity and status as a transgender or transsexual individual), age, physical or mental disability, citizenship, past, current or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state or local law.

Keywords: Atlas Copco Drilling Solutions, Nampa , Service Technician, Other , Nampa, Idaho

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