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Bilingual in Spanish Customer Service Representative

Company: Debt Reduction Services, Inc.
Location: Nampa
Posted on: September 6, 2018

Job Description:

Bilingual " Customer Service Representative https://www.debtreductionservices.org/job/customer-service-rep-boise-id/ Debt Reduction Services, Inc. is looking for experienced and polished BILINGUAL IN SPANISH Customer Service Representatives to support our Customer Service Manager. Customer Service Representatives are the first point of contact for our clients as such, you will be responsible for ensuring a pleasant and helpful experience resulting in an excellent customer service experience for them. Hourly wage DOE of $13.00 and $14.00 for bi-lingual Spanish/ English speaking with great benefits. The Customer Service Rep plays an integral role in fostering the department with an upbeat, positive attitude! General responsibilities with training include: Managing our clients account files and work with our clients for successful completion of their debt management program. Time sensitive tasks to be completed on time Provided training to be certified financial counselor Manage inbound calls from our clients, outbound calls to clients/creditors as needed As a Customer Service Representative you will work on special projects when assigned. Attention to detail and strong internet skills are very important in this position. You will also have required correspondence and materials for the client, so strong grammar skills are imperative! Qualifications: Bilingual in Spanish and English Customer service office experience: Strong computer experience with MS Office Solid verbal communication skills and excellent writing ability Customer Relationship skills over the phone Ability to effectively multi-task with a keen eye for detail Highly organized and self-driven High School Diploma or GED Successful Completion of a criminal background check Hourly wage DOE of $13.00 and $14.00 for bi-lingual Spanish/ English speaking with great benefits. 1. Three different choices of Medical programs designed for your needs 2. Two different choices of Dental programs designed for your needs 3. One Vision Plan 4. Company Paid-Life Insurance & AD&D, and LTD available 5. 6 Company paid Holidays 6. 403b Retirement Program 7. Company Paid Time Off (PTO) accrual program for every hour worked 8. Company Paid Bereavement program 9. Voluntary Short Term Disability Insurance 10. Direct Deposit: (2) Separate Accounts and more! This equals out to a Huge addition to your hourly wage. This is a personable office filled with teammates who are very easy to get along with. If you are someone with strong initiative who can work independently while being a team player, complete an application online. Onsite office computer is available from 9:00 am to 3:00 pm to complete an online application. Operating Hours are 7:00am to 7:00pm. Shift is Monday through Friday; 40 hours per week. Debt Reduction Services, Inc. 6213 N. Cloverdale Ave. # 100 Boise, Idaho 83713 208-378-0200 ext.943 for Hiring Manager or ext. 749 " HR Manager Fax #208-685-1071

Keywords: Debt Reduction Services, Inc., Nampa, Bilingual in Spanish Customer Service Representative, Hospitality & Tourism, Nampa, Idaho

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