Front Office Coordinator Nampa
Company: Miracle Ear
Location: Nampa
Posted on: June 20, 2022
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Job Description:
A Front Office Coordinators main function is to help as many
people as we can with their hearing health care through filling the
schedule for your consultant. The Office Coordinator is also
responsible for basic administrative tasks such as answering the
phones, making outbound calls, greeting patients and visitors, and
scheduling appointments in a professional and timely manner.The PCC
is a liaison between our hearing specialists and our customers and
as such, they are responsible for assisting the customers and
making their visit to our office seamless and enjoyable. Our
customers are sometimes elderly so empathy and patience, as well as
experience in a sales environment with a sense of urgency is a
must.Job Duties---Creates a smooth office flow by maintaining a
full schedule.---Is Effective at schedule management and maximizes
opportunities, such as filling gaps in the schedule and getting new
patients scheduled in a timely manner.---Welcomes and greets all
patients and visitors in a warm and courteous manner in person or
on the telephone.---Answers the telephone while maintaining a
polite, consistent professional manner using proper telephone
etiquette and following company prescribed scripts.---Responsible
for keeping the store clean and organized at all times.---Registers
new patients and updates existing patient demographics by
collecting detailed patient information including personal,
financial, and insurance information.---Facilitates patient flow by
notifying the consultant of arrivals, communicating delays, and
filling open gaps in the schedule.---Runs insurance, runs credit,
and takes payments. You are also responsible for taking cash and
checks to the bank.---Maintains business office inventory and
equipment by checking stock and determining inventory levels;
anticipating needed supplies; placing orders for supplies;
verifying receipt of supplies; scheduling equipment service and
repairs.---Protects patient confidentiality by making sure all
health information is secure by not leaving protected health
information in plain sight and logging off the computer before
leaving it unattended.---Maintains operations by following policies
and procedures.---Contributes to team effort by accomplishing
related results as need.Compensation and Benefits:With Bonus can be
$20+/hour*MedicalDentalVision401KPaid SickRequirementsFlexibility
and consistency with hours is required
Keywords: Miracle Ear, Nampa , Front Office Coordinator Nampa, Administration, Clerical , Nampa, Idaho
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